RISK FACTOR POLICY

Shopping online should feel inspiring, seamless, and transparent. At collectivegarb, we aim to make every click, browse, and purchase a confident experience. Our team works hard to maintain consistency across every product, yet we acknowledge there are natural limitations when it comes to exploring fashion virtually.

This policy is designed to keep you informed about those limits, ensuring you shop with clarity and confidence. References to “we,” “our,” or “us” mean the team behind Quantrive Solutions Private Limited and the collectivegarb platform. Terms like “you,” “your,” or “customer” refer to you—the curious shopper, the style explorer, the individual discovering your next favorite piece. By navigating our site or completing an order, you accept the practices described here.

If anything seems unclear, take a moment—your understanding matters. Reach out at any point, and our team will gladly guide you before you continue your shopping journey.

Acknowledging Possible Risks

When purchasing items online, it’s important to keep in mind that what you see on your screen may not always mirror the product exactly once it arrives. Despite our commitment to presenting items as accurately as possible with detailed descriptions and high-quality images, a slight degree of variation can occur.

Subtle differences in color, texture, fit, or overall finish may appear when your order is delivered. These variations might result from factors such as your device’s display settings, lighting during product photography, or even individual perception of visuals.

To make your shopping experience smoother, we recommend reviewing the product information in detail before finalizing your order. And if you have any doubts or need clarification, our support team is always ready to assist you so that you can shop with peace of mind.

Limitations in Inventory and Stock Status

While we strive to maintain the most accurate inventory information possible, product availability can occasionally shift faster than expected. High demand or rare technical issues may sometimes create a gap between what is shown online and what is actually in stock.

In cases where an item becomes unavailable after you’ve placed your order, we may need to adjust by either canceling the product, offering an alternative option, or revising the delivery schedule. Whenever this occurs, our team will inform you right away and ensure you receive either a suitable replacement or a refund.

Image Color Description

Product images on our website are captured and presented with care to reflect their true appearance. However, due to variations in device displays and environmental lighting, the shade you view online may not align exactly with the item you receive.

Such differences are a normal aspect of digital imaging and should not be mistaken for errors or inaccuracies. We recommend keeping these possibilities in mind while exploring our collection, and if you’d like more clarity about a product’s exact tone, our team is always available to guide you.

Handling of Shipping and Transit Responsibilities

After an order is dispatched from our facility, the responsibility shifts to our trusted courier partners who handle the final delivery. While we work only with dependable carriers, unexpected situations during transit such as delays, damage, or rare cases of loss may occasionally occur due to factors outside our control.

Should you experience any delivery-related concerns, we encourage you to reach out to us without delay. Our team will gladly assist you and coordinate with the courier to find the best possible resolution, ensuring the process is handled efficiently and with care.

External Claims and Third-Party Disclaimer

Our platform functions entirely on its own and is not connected with, managed by, or endorsed through any external sites. We do not maintain formal partnerships with third-party platforms, and any suggestion to the contrary should be treated with care.

If you come across websites or individuals falsely claiming affiliation or collaboration with us, we ask that you inform us right away. We cannot assume responsibility for the actions, content, or dealings that may arise from such unauthorized third parties.

Reach Out to Our Team

For any inquiries regarding this policy or if you would like further information about the matters addressed, our support team is available to assist you. You can easily reach us at quantrivesolutionsprivatelimit@gmail.com, and we will respond as quickly as possible to provide the guidance you need.