PRIVACY POLICY

At collectivegarb, we know that choosing clothing for men and women is about more than just style—it is about trust, comfort, and confidence. When you visit our website, you are not only exploring our collections but also sharing a part of yourself. We value that trust deeply, which is why safeguarding your privacy remains one of our most important commitments.

Your personal information matters, and we treat it with the respect it deserves. From the moment you begin browsing to the point you complete a purchase, our focus is on protecting your data with clarity, honesty, and responsibility.

This Privacy Policy explains how information is collected, why it is used, and the steps we take to keep it secure while you enjoy our platform. Any time we mention “we,” “our,” or “us,” it refers to both collectivegarb and the dedicated team at Quantrive Solutions Private Limited. Whenever we say “you,” “your,” or “user,” we mean you—the individual who chooses to shop with us and place trust in our brand.

By continuing to explore or purchase through our site, you are acknowledging the practices described in this policy. If at any point you are uncertain or uncomfortable with these details, we encourage you to pause and review them before proceeding further.

What We Know (And Why It Matters)

At collectivegarb, we believe that shopping for men’s and women’s clothing should feel effortless and tailored to you. To make that possible, we gather certain details while you browse, shop, or simply spend time with us. These details help us create an experience that feels smooth, relevant, and personal to your journey. Here’s how it works:

• Basic Contact Information: Your name, phone number, and shipping address allow us to stay connected with you and make sure your orders reach the right destination.
• Order and Checkout Details: Billing and delivery information are collected to keep your checkout process quick, accurate, and stress-free.
• Payment Processing: Your payment information is never handled directly by us. Instead, it is securely managed through trusted third-party providers to ensure safety.
• Browsing and Shopping Preferences: The items you view, the links you click, or the products you spend time considering give us insight into what catches your attention, so we can highlight what matters most to you.
• Technical Essentials: Information such as your IP address, browser type, and general location (when you choose to share it) helps our site run smoothly across your devices every time you visit.
• Cookies and Tracking Tools: We also use cookies and similar technologies to remember your preferences, keep your shopping cart in place, and bring a more personalized feel to your future visits.

Everything we collect is done with one clear goal: to make your time with us more enjoyable, meaningful, and focused on your style.

How Your Information Helps Us Help You

At collectivegarb, every detail you choose to share has a purpose. We do not take your trust lightly—your information works in the background to make your experience safe, convenient, and shaped just for you. Here’s how it makes a difference:

• Order Accuracy and Delivery: Your details allow us to prepare, pack, and ship your purchases correctly, making sure they arrive at the right place on time.
• Secure Payments: We rely on your information to process payments smoothly and reliably, ensuring you can shop with confidence every time.
• Personalized Experience: Your preferences help us design a shopping journey that feels unique to you, from the way products are displayed to the suggestions you see.
• Style Recommendations: We use your choices to highlight clothing that reflects your taste, giving you inspiration that feels personal rather than just following popular trends.
• Updates and Offers: If you have chosen to stay connected, you may occasionally receive emails about new collections, exclusive offers, or events curated for you.
• Account Protection and Compliance: Your data also strengthens the safety of your account, helps us prevent fraudulent activity, and ensures we meet legal responsibilities.

We treat your information as an extension of you, handling it with the care and responsibility it deserves at every step.

How and When We Share Your Information

Your personal details are more than data, they represent the trust you place in us. That is why we handle them with care and only share them in situations where it is essential to your shopping experience or required by law.

Here are the circumstances where sharing may occur:

• Payment Providers: Your details may be shared with secure and reliable payment partners to ensure your transactions are processed safely and without errors.
• Shipping and Delivery Partners: We provide necessary information to trusted courier services so your orders reach you at the right place and on time.
• Legal or Regulatory Authorities: If required by law, we may share information with official authorities, but only to the extent necessary.

What we will never do is sell your information, trade it for marketing benefits, or pass it along without a clear purpose. Your privacy is a priority, and we remain committed to keeping your data protected while always remembering that behind those details is you.

Our Use of Cookies and Similar Tools

When you spend time on collectivegarb, a few behind-the-scenes tools work quietly to make your visit smooth, reliable, and tailored to your interests. These tools include cookies, web beacons, and similar technologies that help us fine-tune your shopping experience.

We use them to keep the site running efficiently, ensuring pages load quickly and features function the way they should. They also allow us to personalize the content you see, reflecting your style, preferences, and interests in a way that feels more relevant to you. Alongside this, cookies help us understand how visitors interact with the site, which gives us insight into what works well and where improvements can be made.

If you’d prefer to limit or remove cookies, most browsers provide options to block, restrict, or clear them whenever you choose. The choice is always yours, and we’re here to ensure that no matter what you decide, your experience with us remains easy, enjoyable, and centered around you.

Your Security Is Our Priority

Every time you share your details with us, you place trust in our hands, and we value that responsibility deeply. Safeguarding your personal information is not just a policy; it is a commitment we actively uphold.

To ensure your data remains protected, we rely on multiple layers of security. This includes SSL encryption that secures information as it moves online, dedicated servers designed to store it safely, and strict internal access controls so only authorized team members can handle it.

Our systems are structured with one goal in mind: keeping your information exactly where it belongs. You should never have to second-guess whether your data is safe while enjoying your shopping experience. That responsibility rests with us, and we work hard to deliver on it so you can focus on discovering what inspires you.

How Long We Keep Your Information

At collectivegarb, we believe your personal details should never stay with us longer than necessary. The information you share is stored only for the time we genuinely need it to provide you with a smooth and reliable experience. In most cases, that means holding your data for roughly 8 to 12 months after your last visit, purchase, or interaction on our site.

There may be situations where legal requirements ask us to retain certain records beyond that timeframe. When this applies, we carefully follow the rules and keep only what is essential.

We avoid storing unnecessary data, and when the retention period ends, we remove your information in a secure and responsible manner. Your privacy deserves respect not just while you are here, but even after you have moved on.

Control What You Share

At collectivegarb, we want your information to feel like it is in your hands. Your data should serve your needs, not limit them, which is why you decide how it is used, stored, and shared. We are here to give you that control and support every choice you make.

• Update Your Details: You can review and edit your personal information whenever something changes, keeping your profile accurate and up to date.
• Request Deletion: If you decide you no longer want us to keep your information, you may ask us to remove it, provided it aligns with legal requirements.
• Manage Communications: You are free to opt out of marketing emails or promotional messages whenever they no longer feel relevant to you.
• Adjust Cookie Preferences: Your browser allows you to block, limit, or clear cookies at any time, giving you flexibility in shaping your experience.

Your privacy settings belong to you, and we respond quickly and respectfully whenever you reach out. This is your space, and you should always feel comfortable navigating it in the way that suits you best.

Children’s Privacy

We want every visitor to feel secure when using our site. Because this platform is intended for adults, we kindly request that individuals under the age of 18 do not provide any personal details here.

We make it a priority not to knowingly collect or store information from those under 18. If it ever comes to our attention that such data has been shared, we will act promptly to remove it from our records.

Privacy is important to everyone, including younger users. That is why we take extra measures to keep this environment safe, respectful, and appropriate for all who interact with it.

What to Know About External Links

Sometimes while browsing collectivegarb, you may come across links that take you to other websites. These links might lead to payment gateways, analytics platforms, or service providers that support parts of your shopping experience with us.

Even though we may work alongside these third parties, their websites are managed separately and follow their own privacy policies, terms, and data practices. We do not control how they handle information once you leave our site.

That is why we encourage you to review their privacy policies before sharing any details or using their services. Taking this small step helps you stay aware, informed, and in control of your personal information, no matter where you browse.

Changes to This Privacy Policy

Your privacy deserves clarity, and that means letting you know when things evolve. As collectivegarb grows, introduces new features, or adapts to updated legal requirements, this Privacy Policy may be revised. Whenever that happens, the latest version will always appear on this page for you to review.

By continuing to use our website after changes are published, you acknowledge and accept the updated terms. To stay informed, we suggest revisiting this page from time to time so you can make the choices that feel right for you.

Your Consent and Commitment

Trust begins the moment you choose to engage with us, and we want that trust to feel earned, not assumed. Every action you take on our website, whether it’s exploring collections, adding items to your cart, or simply browsing for ideas, reflects a connection built on clarity and choice.

By being here, you are granting us permission to collect, use, and share your information in line with what is explained in this Privacy Policy. This understanding ensures that the way your data is handled remains open and transparent at all times. Continuing to use our site signals that you accept these practices and acknowledge how your information is managed. 

Connect With Our Team

Questions about how your personal details are managed deserve clear answers, and we want you to know that our team is always within reach. If at any point something in this Privacy Policy feels uncertain or you simply want clarity, we encourage you to connect with us.

You can easily get in touch at quantrivesolutionsprivatelimit@gmail.com. Whether your reason is to ask for information, share feedback, or express a concern, your voice is always valued here